At Axela, we are committed to delivering all services in a professional, workmanlike manner, and we follow established industry practices to ensure quality and reliability. We respect your privacy and use any information collected through our website solely to process requests, fulfill orders, or meet legal obligations. All orders are subject to availability and confirmation, and pricing or product specifications may change without notice. Returns of unopened, unused items in original packaging are accepted within 30 days, while custom or perishable products may not be eligible for return unless defective.

Axela also provides OEM/ODM and custom development services, with project-specific terms defined in writing. Our website may contain links to third-party sites, for which we are not responsible. While we strive for accuracy in our website content, we cannot guarantee that all information is error-free and therefore disclaim warranties related to merchantability or fitness for particular purposes. If you have any questions regarding these Terms & Conditions, please contact us at info@axelabio.com.